Cookie Policy
This Cookie Policy explains how Couplements UG (haftungsbeschränkt), operating as TribeNest, uses cookies and similar technologies on our marketing website https://tribenest.co and inside the TribeNest creator dashboard (together the "Service").
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners. Similar technologies include localStorage, sessionStorage, IndexedDB, and pixels, which store or transmit small amounts of data from your browser. In this Cookie Policy, "cookies" refers to all of these technologies unless otherwise specified.
2. Data Controller
Couplements UG (haftungsbeschränkt) Kockhannstr 6, 10249 Berlin, Germany Email: hello@tribenest.co
3. Categories of Cookies We Use
We categorize cookies into the following groups. Which of them may run before you have made a choice depends on where you are. If you are in the European Economic Area, the United Kingdom or Switzerland, no analytics or marketing cookie is set until you accept, as required by the GDPR, the German TTDSG and the UK PECR. Everywhere else we apply the opt-out model that local law provides for, so analytics and marketing may run when you arrive, and the banner and the cookie settings link in the footer let you switch them off at any time. Where we cannot determine which country you are in, we apply the stricter opt-in model.
Strictly Necessary
These cookies are essential for the Service to function. They cannot be disabled. They include cookies for storing your cookie consent preferences, your theme (light/dark mode) preference, authentication tokens that keep you logged in to the dashboard, CSRF/security tokens, and short-lived load-balancer cookies. Legal basis: § 25(2) TTDSG (strictly necessary) and Art. 6(1)(b) GDPR (contract).
Analytics / Performance
These cookies help us understand how visitors interact with the marketing site and how creators use the dashboard, by collecting and reporting information anonymously. We use PostHog, hosted in the EU (Frankfurt), for this purpose. In the opt-in regions listed in the introduction to this section, PostHog runs in a cookieless mode that stores nothing on your device unless you consent to analytics, and only after your consent does it set a cookie so your visits can be linked. Elsewhere it sets that cookie from your first visit unless you switch analytics off. Legal basis: § 25(2) TTDSG (no storage on your device) before consent, and Art. 6(1)(a) GDPR (consent) with § 25(1) TTDSG once you consent; outside those regions, the applicable local rules permitting measurement until you object.
Marketing / Third-Party
These cookies are set by third-party services embedded on the marketing site (such as testimonial/review widgets) and by advertising platforms to measure whether our own ads lead to signups (Meta Pixel). In the European Economic Area, the United Kingdom and Switzerland they are only set if you give your consent. Elsewhere they may be set when you arrive, and you can switch them off at any time through the banner or the cookie settings link in the footer. Legal basis: Art. 6(1)(a) GDPR (consent) and § 25(1) TTDSG where consent applies; otherwise the applicable local opt-out rules.
4. Specific Cookies & Storage Used
Below is a representative list of cookies and storage items used by the Service. The exact list may change as we update integrations.
| Name | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| cookie-consent | TribeNest | Stores your cookie consent preferences | 1 year | Strictly Necessary |
| tn_consent_region | TribeNest | Records which consent model applies to you (opt-in or opt-out), derived from the country your network connection reports. It holds no identifier and is what makes the regional rules in Section 3 work. | 30 days | Strictly Necessary |
| theme | TribeNest | Stores your preferred color theme (light or dark mode) | Persistent | Strictly Necessary |
| tn_session | TribeNest | Keeps you signed in to the creator dashboard | Up to 30 days | Strictly Necessary |
| tn_csrf | TribeNest | CSRF protection for form submissions | Session | Strictly Necessary |
| NEXT_LOCALE | TribeNest | Remembers your preferred language | 1 year | Strictly Necessary |
| va | Vercel Analytics | Collects anonymous usage statistics to help us improve the Service | Session | Analytics |
| ph_phc_* | PostHog (EU region, Frankfurt) | Measures how visitors move through the site so we can improve it. Runs without any cookie or local storage until you consent to analytics; once you consent, a cookie links your visits so we can see complete journeys. | 1 year (only after consent) | Analytics |
| endorsely | Endorsely | Displays third-party testimonials and reviews | Session | Marketing |
| _fbp, _fbc | Meta Platforms (Facebook) | Measures whether our own advertising on Meta platforms leads to signups, so we can attribute and improve our ad campaigns. Only set after you consent to marketing cookies. | 90 days (only after consent) | Marketing |
5. Dashboard, Integrations & AI Storage
Inside the TribeNest creator dashboard we use additional storage in your browser to deliver the Service: - Authentication and session cookies (strictly necessary) to keep you signed in and to protect your account. - localStorage / IndexedDB for offline drafts, theme settings, and UI preferences. - Cookies and tokens set when you connect third-party integrations (Stripe, PayPal, Paystack, Meta/Facebook/Instagram, Google/YouTube, TikTok, X, LinkedIn, Spotify, Mailchimp, and similar). These cookies are only set after you complete the connection flow and are necessary to perform the actions you authorize. They are subject to each provider's own cookie policy. - Mira AI interaction storage: when you ask Mira a question or open a briefing, the request and response are stored on our servers (see Privacy Policy, Sections 7 and 10). The dashboard may also temporarily cache the latest briefing in your browser to speed up display; this cache is cleared when you sign out. - LiveKit and video-streaming cookies, used only when you start or join a live stream. - Crisp support-chat cookies, set if you open the support chat widget. We do not place advertising/retargeting cookies in the dashboard. Marketing-site advertising cookies (if any, e.g., for testimonial widgets) are listed in the table in Section 4 and are only set with your consent.
6. How to Manage Cookies
When you first visit our marketing site, a cookie consent banner will appear allowing you to accept or reject non-essential cookies. Whether anything runs before you answer it depends on your region, as described in Section 3. You can change your preferences at any time by clicking the cookie settings link in the footer of any page. You can also manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies may prevent you from signing in to the dashboard or using core features of the Service.
7. Your Rights
Under the GDPR and the German Telecommunications-Telemedia Data Protection Act (TTDSG), you have the right to withdraw your consent to non-essential cookies at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. Where cookies are set on an opt-out basis rather than by consent, as described in Section 3, you can object at any time by switching the relevant category off in the banner or the cookie settings link in the footer. You also have the rights described in our Privacy Policy (https://tribenest.co/privacy), including the right to object to profiling by the Mira AI agent.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, new integrations, or for legal, regulatory, or operational reasons. The updated date at the top of this page indicates when this policy was last revised.
9. Contact Us
If you have questions about this Cookie Policy, please contact us at hello@tribenest.co.